Knowledge Base

Category » General

There were 22 articles found in this category:

1. Installing software on a Windows Vista or Windows 7 64-bit computer
   GolfSoftware.com's CD's contain a menu program which does not currently run on Windows Vista or Windows 7 computers. However, our 2007 version and newer software - League Manager, Tournament Manager and Handicap System - do run on Vista and Windows 7. We have many customers running earlier versi ...
2. Handicap does NOT calculate correctly
   Sometimes it seems as though your handicap does not calculate correctly. First, double check your handicap calculation parameters... Have you set it up the way you want? Second, have you clicked on the re-calculate button to update your handicaps? If you're still stumped (and are within 6 months ...
3. Going to your group's website address
   Computers and software are not as "smart" as people. Typing in a website address is a case in point. A browser - Internet Explorer, FireFox, etc. - should know that, if you type in a website's address, that is where you want to go. But they don't...yet. So we humans have to accommodate their le ...
4. Entering Courses
   Before you can set up your schedule, calculate your handicaps or print your scorecards, you need to enter in the courses you'll be playing on. If you have both Handicap System and Tournament Manager, enter your courses in HS first and then transfer them to TM. Under 'Setup', select the 'Course ...
5. Handicap does not calculate correctly
   A "Course Handicap" is calculated from the index and is based on the following equation... Course Handicap = Index X (Slope of home course tee / 113) That is...course handicap EQUALS the Index TIMES the slope of the tee DIVIDED by 113. Please make sure the golfer's tee is set correctly. Example ...
6. Run Time Errors
   Below are errors encountered by our customers and the associated solutions. Error Code: Run time error 5 Cause: Program is still running while trying to download Solution: Close program that is still running and then try downloading again. Error Code: Run time error 9 Cause: subscript is out of ...
7. Entering Registration Code Fails
   If you cannot register the program it is usually due to one of the follow problems: You may have installed the wrong program (If you purchased a CDROM, it includes other programs). Make sure you installed the program you intended to install. You may have installed another version of the progr ...
8. Information on the Internet - Website Designer and Website Builder
   We have a number of Internet-based or web-based services: Website Designer - basic website creation tool to display information about your golf group Website Builder - enhanced website creation tool to display information about your golf group (2008 and newer) Email from within League Manager ...
9. Creating websites and domain names
   GolfSoftware.com provides two ways of creating websites. First, for a number of years we have offered Website Designer. Website Designer is software that is included with League Manager, Handicap System and Tournament Manager upgrades and purchases and resides on your computer. With software pur ...
10. Running Software on a Macintosh
    We do not have software designed specifically for the Mac. However we have lots of MAC users that use our software. They use software that lets their Mac emulate a PC and run PC software. Click here to see how Mac users can run GolfSoftware.com's programs. Please see http://www.golfsoftware.c ...
11. Installation problem: Cannot install 2007 version of software on (mostly) Windows 98 computers
    The installation issue you are encountering is a Microsoft problem...usually with Windows 98. Even Microsoft's newer installation wizards can cause this error. If you click on "ignore" for this error during installation, you will most likely receive a run time error 429 when you run the program. ...
12. Error: Transfer utilities not available
    League Manager, Handicap System and Tournament Manager all use the same transfer utility under the respective Tools menu. On rare occasions, you may receive the message that, "Transfer utilities not available." Solutions: Reinstall the program. The transfer utility did not install properly or ha ...
13. Reports export to Excel as text rather than numbers
    When you export a report or view from League Manager, Handicap System or Tournament Manager, the information is exported as text rather than numbers to Excel. You may, therefore, notice that things are not calculating as you expect. Solution 1: If you want to bring in "raw" data to Excel (not fo ...
14. Import or transfer data into GolfSoftware.com software products
    Please see Data Transfer Options
15. Are multiple installations legal?
    In answer to your question, any number of people can install the program for the purpose of running the software for one specific golf group or club...but only one person can run the software at any given time. The software is much like a book. You can give it to any number of people to read "i ...
16. Cannot view the User Guide or Help Manual on your computer
    If you cannot see the Help Manual for your software - this will be any software; not just ours - it is because you have the Help file installed on a network or shared drive other than your computer. There are three solutions for this below from easiest/quickest to more "hassle." Option 1: Click ...
17. Integrating Handicap System and Tournament Manager
    The Handicap System tracks member's handicaps and Tournament Manager runs tournaments. We break our programs apart because many organizations have just one particular need. However if the programs are install together they do "integrate" to form "one" package. For example: If both the Handicap ...
18. Does your software run on Linux?
    Our software does not run on Linux. However, you might try something like Crossover Linux. This is not a recommendation as we have not tested it. It may be a possible option for Linux users.
19. Cannot See the Help Manual for Your Software
    If you cannot see the Help Manual for your software - this will be any software; not just ours - it is because you have the Help file installed on a network or shared drive other than your computer. There are three solutions for this below from easiest/quickest to more "hassle." Option 1: Click ...
20. Allocaton of Handicap Strokes
    Handicap holes are used to determine where strokes fall on a course. For example if you have a 1 handicap then your ONE stroke falls on the 1st handicap hole. If a course were to have two..#1 handicap holes then there would be no way to know which hole the stroke falls on. If you have a USGA H ...